Key generalist expert on Tessitura, with in-depth knowledge in select areas and advisory-level knowledge in others. Creates a systems environment that supports the work of all user teams.Partners with the Assistant Vice President, Strategic Development Services to establish and evolve the long-term roadmap for Tessitura use and expansion across user teams and business functions.The Tessitura Manager leads or consults on all system and data implementations, integrations, and improvements. The Tessitura Manager co-develops the Tessitura roadmap in partnership with the Assistant Vice President, Strategic Development services and in consultation with department heads who leverage system data to grow audience and income and carry out day-to-day work. The Tessitura Manager leads user onboarding, and acts as a sounding board for system improvements led by power users and colleagues within the Strategic Services team and user teams. The Tessitura Manager proficiently understands these applications, their strengths and weaknesses, how they impact and interact with each other, and how they may be leveraged to best support the growth of audience, fundraising and membership through positive cooperation with key museum stakeholders. The Tessitura Manager ensures that the system effectively scales and supports day to day work across business functions, leads system upgrades, and project manages and provides support and direction on platforms that integrate or share data with Tessitura, including WordFly, DonorSearch,, and Zkipster. Working across all user teams including Development, Membership, Visitor Services, Education & Public Programs, Finance, Web, Information Systems, and museum consultants, the Tessitura Manager provides general oversight of Tessitura, the museum’s Customer Relationship Management (CRM) system and integrated systems.
An Equal Opportunity Employer: It is the policy of the Los Angeles County Museum of Art to provide all persons with equal employment practices and opportunities without regard to race, color, religion, ancestry, sex, sexual orientation, national origin, disability, age, veteran or marital status or any other characteristic protected by federal, state or local law.
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